Athar Association needed one system to manage mental-health casework, HR/payroll, and procurement across multiple partner organizations — replacing fragmented spreadsheets with a UN GBVIMS-compliant, bilingual (Arabic/English) platform.

Four independent Rails services behind a shared gRPC layer: AtharCore (auth, permissions, sessions), AtharCM (mental-health case management with LiveKit/WebRTC telehealth and GBV & child-protection forms), AtharPeople (HRMS with biometric attendance via ZKTeco SDK and Jordanian payroll law), and AtharProcure (multi-level procurement approvals). Next.js frontend with full RTL i18n, deployed on Contabo VPS via Docker Compose, Traefik and Ansible.

Live in production across 6 partner organizations, handling sensitive casework and telehealth for a vulnerable population.

Emergency responders in low-infrastructure regions needed a dispatch system that works on any phone, with or without internet — for EMS, mental-health crisis, and disaster response.

Real-time WebSocket dispatch backed by multi-carrier SMS routing so the system degrades gracefully without data connectivity, with New Relic observability across the stack.

Contributed to 9x incident growth and 6x device scale, helping achieve a 35% reduction in urban response times across 65,000+ emergencies/year.

Careem’s engineers needed a single entry point across a large, fragmented internal stack — faster deploy troubleshooting, less manual DBA work, and safer, faster module management.

Careem CLI: a modular plugin architecture where domain teams own their own command namespaces, with AI-assisted suggestions built in. Gopher: an S3-backed internal Go module proxy. DevX Agent: GPT-4 + RAG over internal docs and runbooks, wired into Slack.

DevX Agent automates 50% of support requests and cuts fix time from hours to minutes; Gopher cut module transit costs 60%; 30+ AI agents now used daily by 300+ employees.